frequently asked questions  all you need to know about the grätzlhotel, and lots more.

Arrival and departure

Car: You can easily reach the grätzlhotel Belvedere by car

Public transport: Hauptbahnhof Wien, underground line U1 (U1 Taubstummengasse), bus 13A (Station Belvedergasse)

Airport: Train S7 from the airport to Wiener Hauptbahnhof or with the CAT (city airport train) to Bahnhof Wien Mitte, then take the U4 to Karlsplatz and change to the U1 to Taubstummengasse

Taxi/Limousine service: € 44,-

On foot: 5 minutes walking distance from the Hauptbahnhof and 5 minutes walking distance to the U1 station Taubstummengasse

Arrival and departure

The suites are available from 3.00 p.m. on the day of arrival. On your day of departure, we ask that you please check out by 11:00 am and to leave the key in the suite.

Pharmacy

If you have a headache or hayfever you can find prompt help at the pharmacy a few meters away: The Stern Apotheke at Favoritenstraße 25.

ATM/Cash machine

Directly at St.Elisabeth-Platz 7 you’ll find an ATM. They’re also located in the SPAR stores Goldeggasse 25 und Favoritenstraße 17.

Barrier-free

Of course we also offer barrier-free (studio) rooms. Please ask when making your booking.

Meetings

Our suites are also available for trainings, team meetings or product presentations for up to 10 people.

Rent-a-bike

You can ask for a free rental bike.

Airport

You can reach the grätzlhotel belvedere best with the S7 (Hauptbahnhof). Or via CAT (city airport train) to Wien-Mitte and then the subway U1 to Taubstummengasse. We can also arrange an Airport-Transfer for you.

der grätzltransfer

Breakfast

Enjoy your breakfast in one of the most beautiful coffeehouses in all of Vienna - the Café Goldegg – which serves a traditional Viennese breakfast.

Luggage

You can leave your luggage in our office for free on the day of your departure.

grätzlhotel shop

From the original Viennese Mannerschnitte to the box-spring bed, you can find a fine selection of products in our own shop to pick up something for yourself, as a present or for a souvenir.

Gift certificates

You can of course present someone with our gift certificates.

Pets

Dogs are welcome, and we also have a dog bed, complete with doggie treats included! € 15,- per day.

Children

We are happy to offer you a free bed for your baby. Children of ages up to 7 years are only €20 per night.

Air conditioning

All of our suites are located on the ground floor and maintain a pleasant temperature during the summer.

Credit cards

We accept American Express, MasterCard, Visa, Cashcard and EC-Cards.

Minibar

Alle unsere Suiten sind mit Minibars ausgestattet. Hier ist für jeden Geschmack etwas dabei.

Picnic basket

We offer a picnic basket to our guests, on request. The basket will be waiting for you in your suite when you arrive.

Public Transport

Vienna is famous for its public transport system. You can buy tickets at Favoritenstraße 40.

Parking

There’s a parging garage at Argentinierstraße 29. Cost: € 2,5 per hour, open 24 hours. For cheaper tickets, please inquire with our team in the office.

Smoking

You must go outside to smoke! For this reason, suitable seats are provided outside every room.

Safe

Every suite is equipped with a safe, big enough for a 15“ laptop.

Sport

For your workout we recommend the »Vienna City Boot Camp«.

Cancellation

Free cancellation until 6.00 p.m. three days prior to planned arrival. Exceptions are for bookings at »no cancellation« rates.

TV

All our suites are equipped with flat screen-tvs.

Laundry service

We are pleased to organize to wash your laundry on request. Your fresh laundry is returned on the next day. If you need an ironing board or an iron please ask in our office.

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